Broker Insights

Phil Bayles Pic

Phil Bayles: Ardonagh Advisory to use ‘regular drumbeat’ of M&A to add ‘more strings to our bow’

Chief commercial officer reveals that the intermediary organisation is aiming to complete 12 acquisitions in 2023, with plenty of transactions closing in Q1 and Q2

Troy Stevens, Rhino Trade

Troy Stevens: Rhino Trade Insurance seeks to demystify insurance for tradespeople

The specialist broker wishes to hit ’a sweet spot’ for supporting tradespeople rather than simply being a ‘jack of all trades’, says chief executive

Lee Davey Partners&

Lee Davey: Creating an ‘intentional’ business requires commitment to ‘core values’

With Partners& growing into its first maturity stage, Insurance Times gets the story behind the business’ progress so far

Warren Downey 2

Warren Downey: Specialist Risk Group is ‘quite romantic about M&A’

Alongside acquiring businesses in adjacent markets and building on existing specialties, SRG also has plans to become ‘more noticeably international’ in 2023, says group chief executive

consolidation (6)

Broker consolidation is ‘a long way off becoming a real fundamental problem’

Group chief executive identifies ‘little moment in time’ around multiples which means more broker leaders may be tempted to tap into consolidators ahead of schedule

Peter Thompson 3

Peter Thompson: ‘Challenge anything’ mindset behind BGLI’s 30th anniversary success

Broker chief executive says that being acquired by Markerstudy Group has created a ‘formidable’ player in the personal lines market that does not have ‘any bounds in terms of ambitions’


Paul Anscombe: Time for Seventeen Group ‘to put its flag in the ground and build’

After completing 20 acquisitions in as many years, chief executive says there is ’purpose behind the growth’.

David Howden

David Howden: Rise of the underdog

The insurance industry must be a ‘force for good’ rather than ‘the naysayers we are sometimes seen as’, says broker boss

Lea-Cheesbrough, managing director, Movo Partnership

Lea Cheesbrough: The ex-broker shifting appointed representatives away from a ‘tarnished’ reputation

The FCA’s new regulations on ARs will provide a boost to AR networks, says managing director

William Cooper

William Cooper: Stanhope Cooper seeks investment to get greater ‘buy-in from insurers’

Managing director believes that private equity funding or investment from a larger broker is ‘inevitable’ and will help facilitate growth across three business segments

mike bruce march 7

Mike Bruce: ‘We were in a great position before, but we’re in a better position now’

GRP’s recent purchase by American broker Brown and Brown will open the door for fresh M&A targets that the broker has not ’historically been able to make the maths work on in the past’

talent attraction

Aventum flaunts independent status to attract talent amid consolidation landscape

Wholesale broker and parent firm attribute ‘phenomenal growth’ to attracting the right talent and building ‘a really good culture’ based on steering clear of consolidation

digital, london

Aventum Group embraces trading London market-based risks via digital platforms

Although face-to-face conversations are crucial in the London market, SME and some simpler risks can be traded through digital platforms ‘to make it easier for agents to access’

Amy Barnes, Marsh

Amy Barnes: Successful ESG agendas need ‘bold commitments’

Head of sustainability and climate change strategy believes ’good ESG leads to fewer insured losses’

John Warburton Konsileo

John Warburton: Why Konsileo aims to be the ‘RoboCop’ of commercial broking

The chief executive tells Insurance Times how focusing on employee engagement and supporting staff with technology is ’our whole shtick’

Daniel Lloyd-John_Broadway Insurance Brokers

Daniel Lloyd-John: Putting broking ‘on the map’ as Biba’s regional committee chairman

The broker chief executive tells Insurance Times his overarching plans for his new Biba role, including developing peer-to-peer learning

people network

Will Acrisure become the new crème de la crème of broker networks?

The broker plans to provide a ’digital network proposition’ to combat competitor offerings that ’aren’t that great’ and have not ’moved with the times’

Toby Clegg

Toby Clegg: Clegg Gifford to tap into ‘distribution heft’ of new parent Markerstudy

The chief executive is also looking to achieve four ‘ambitious milestones’ in 2022, including growing the broker’s retail branch network


Jaime Swindle: Effective trading versus efficiency will be a broker focus this year

As broking networks help their members combat the current climate’s challenges, the Covid-19 pandemic admittedly hasn’t been all bad, resulting in ‘a more forward-thinking industry’ says networks MD

Broker deal

Richard Brooks: Brokers need to be ‘flexible’ and offer ‘fit for purpose cover’

As the demand for technology SMEs grows, brokers that provide a specialist solution will have the edge

build, restructure, rebrand

David Bearman: ‘Our focus will be to build a broking house that will be decade defining’

After 25 years at the helm, the insurance group’s chief executive says the business is ‘just getting started’ as it unveils new brand and restructure


Mike Bruce: Successful M&A ‘comes down to the quality of the businesses and why you are buying them’

Acquisition strategies need ‘a much more thoughtful model’ than ‘let’s buy everything that moves’ says chief executive


Phil Barton: Industry has become ‘incredibly lazy’ in providing advice

The future of commercial broking relies upon moving away from ‘a transactional approach’ to instead embrace partnerships and a clearer client focus

business growth, consolidation

Insurance2025: Commercial Lines Keynotes, 2021

The rapid pace of consolidation is putting strain on broking staff, while startups are more likely to be insurtech businesses rather than commercial brokers, says broker chairman

data, digital

A-Plan invests in data and digital to become UK’s ‘only truly omnichannel insurance distributor’

The use of data and digital should centre around ‘enhancing the client proposition’ rather than being purely for cost savings, says A-Plan’s group chief executive

Carl Shuker

A-Plan and Howden Group partnership ‘is very much around growth opportunity’

A-Plan’s group chief executive says the acquisition ‘just makes great sense’ because the broker operates ‘in a market where Howden are just very underweight’

David Howden

Staying relevant is ‘the biggest, most interesting challenge out of this pandemic’ – David Howden

Plus, Howden Group’s chief executive believes the current hard market ‘will certainly sort the wheat from the chaff’

opportunity, open doors

Hard market is ‘biggest opportunity we have’ – McGill and Partners

The broker’s head of structured solutions admits that he lives ‘on tension and strain in the market’ in order to drive product innovation

giving capital, money

Howden Group puts ‘a new clank in that whole model’ by backing Dual with capital

Chief executive David Howden says Dual ‘as a business is absolutely of the moment’ and is now ‘in quite a unique position’ following internal capacity investment

puzzle, consolidation

Insurance industry’s resilience has made it ‘attractive to capital’ and open to ‘more consolidation’

Howden Group’s chief executive describes the lay of the land when it comes to M&A activity and highlights his business’s approach to acquisitions

David Howden

A-Plan deal enables Howden Group to be a ‘real UK broking powerhouse’

Chief executive David Howden tells Insurance Times how the broking firm plans to become ‘the preeminent UK retail business’ following the successful completion of the acquisition, expected this month


London Market is ‘less competitive than it should be’ – Founder Shield

New York-based broker says the London Market ‘is showing a lack of agility’ and that ‘fewer opportunities will come’ to the capital unless it starts ‘taking more bets with slightly longer odds’

parked coaches

In Focus: Commercial brokers have ‘felt the pain’ for Covid-affected clients – McCarron Coates

Insurance Times sits down with commercial wheels broker McCarron Coates to explore how the Covid-19 pandemic has impacted its clients and what the sector can expect moving forward

Daniel Lloyd-John_Broadway Insurance Brokers

Building a boutique broker in the time of Covid-19 – Broadway’s Daniel Lloyd-John

Hitting £500,000 gross written premium just three months after launching specialist boutique broker Broadway Insurance Brokers’s founder and chief executive Daniel Lloyd-John tells Insurance Times about his plans for 2021 and why the North West is the ’perfect place’ for his proposition

McCarron Coates

‘We’re not interested in profit – we’re interested in building an asset’ says McCarron Coates

The Leeds-based commercial broker tells Insurance Times about its ‘old-fashioned’ approach to broking and why service quality is paramount

Warren Downey 2

‘Personal relationships really matter in this industry’ – SRG’s Downey

SRG boss Warren Downey learned his trade from some of the best and brightest names within UK broking – he tells Insurance Times his story and route to leadership

growth, tomatoes

Organic growth is the DNA of Specialist Risk Group says broker chief executive

Warren Downey has big plans for SRG this year. Insurance Times catches up with the broker boss to uncover the firm’s objectives since receiving a funding injection from private equity investor HGGC

broker looking for capacity

The ‘single biggest challenge’ for brokers is capacity says Miller boss

Broker chief executive explains that ‘we’re having to work much harder for our clients to make sure we get them the deals done that they need’

tetris, acquisitions

M&A activity is “more frenetic now then it’s ever been” – Ethos Broking

The Covid-19 pandemic is accelerating M&A conversations, with many brokers considering whether to de-risk their assets


Private equity investment set to bring ‘significant firepower’ to Miller

The firm was ‘not going to be able to blossom in the Willis Towers Watson family’ says broker chief executive

independent brokers, survival, rock climbing

In Focus: Independent brokers have ‘a mindset for survival’ – Ethos Broking

Building resilience while navigating the Covid-19 pandemic lies in forging progressive growth supported by the foundations of culture, communications and care, says Ethos Broking’s managing director


Business interruption has left customers confused, anxious and angry - Brightside chief exec

Insurance industry ’hasn’t covered itself in glory’ over business interruption claims, says Brendan McCafferty

Michael Rea, Gallagher

Recruitment ‘not about hitting a number’, says Gallagher’s Michael Rea

The broker’s UK retail chief executive reveals his plans for growing Gallagher’s staff base

transformation, butterfly, digital

‘Time is ripe’ for technology transformation says Kingfisher

The broker’s group director of transformation tells Insurance Times about its newest technology partnership and how the business plans to revamp back office functionality to support both staff and customers

acquisition (6)

Brokerbility buy is a ‘tremendous opportunity’ says Clear Group boss

Broker to target small, specialty firms as part of M&A expansion plan to support ‘gradually moving up the ladder’

Simon Matson

‘Keen to make acquisitions’ – Gallagher chiefs discuss M&A strategy

Gallagher has a strong balance sheet and a track record of buying UK brokers. Gallagher UK underwriting and broking boss, and M&A head Olly Homer, discuss acquisitions. The duo insist a strong cultural fit is paramount in making a deal.

Simon Bloomfield

eTrading Report findings: ‘Where next?’ with Polaris’ Simon Bloomfield

Insurance Times’ recent report on e-Trading made fascinating reading – and included several insights for insurers, brokers and software houses to consider. Simon Bloomfield, imarket product manager at Polaris reflects on the findings

I stock 512969620 question mark

The Big Question: After the fall of LAMP, should brokers face a levy for using unrated insurers?

Following yet another collapse of an unrated insurer in LAMP, as well as the recent struggles of Gefion, we ask if there should be any encouragement to stay away from this type of company?

Joe Sultana

2019 eTrading: Applied Systems to use Google partnership to fuel innovation

Insurance Times speaks to Joe Sultana, managing director, broker solutions, Applied Systems UK on the growth of Applied in the UK and reaction to the high rating in the Insurance Times 2019 eTrading Survey

des oconnor landscape

Fresh war chest gives Bravo Group acquisition firepower

New funding round allows the owner of Broker Network and Compass to go on a new shopping spree


Exclusive: Gallagher UK retail boss Rea opens up on Stackhouse Poland deal

Michael Rea, chief executive of UK Retail outlines plans for the specialist broker, after completing the deal earlier this month

mike crane

LV= working on 'totally new' broker portal as it reflects on disappointing Five Star rating

The managing director of LV= Broker has said that the company’s result in the Insurance Times Five Star Ratings Report does not reflect the results it has received in other reports.


Q&A: Cyber education and simplifying coverage with business group leader of cyber at Barbican, Graeme King

Graeme King speaks to Insurance Times about the how the complexity of cyber insurance can be a hurdle for regional brokers, and how Barbican hopes to remedy that

Kelly fyfe professional insurance agents

PIA - The cutting edge of broking

Technological innovation has tended to benefit personal lines. But PIA’s young chief executive contends that commercial brokers can see the benefits from it too, and says she has the model and the mettle to prove it.

Paul 2 o7 a1837

Towergate Underwriting: 21st century MGA

Paul Dilley is overseeing a complete overhaul of Ardonagh’s MGA unit. The company plans to change name, structure and culture over the next 12 months

David Ross

Interview: David Ross hails new Towergate structure

Premium content: David Ross, Janice Deakin and Adrian Brown talk to Insurance Times about the future for the new Towergate structure

mark cliff

Interview: How Mark Cliff aims to get Brightside back in the game

At the close of 2014, Brightside had a £45m loss and falling revenues. Now, new boss Mark Cliff hopes it will be able to consider acquisitions by the end of 2016

Ian Stutz carousel

Q&A: Ian Stutz on Brokerbility’s growth 10 years on

Managing director Ian Stutz speaks to Insurance Times about what has been fuelling members’ growth and how Brokerbility has been helping members in a competitive market

howard and paul coutout2

Interview: Innovation Broking – rise of the anti-consolidator

Co-founders Paul Dickson and Howard Pearson explain how they plan to grow without acquisition and why big brokers have ‘failed miserably’ on client service

Artur niemczewski

Interview: The man taking Pro Global to new heights

Chief executive and change specialist Artur Niemczewski wants to step outside his ‘fixer’ tag by making insurance consultant Pro Global a bigger player in the market

Mark wright

Interview: The Apprentice winner helping Be Wiser beat the aggregators

Be Wiser’s chief executive turned to Mark Wright when he needed an expert to push his company up the Google ratings

Carole Nash

Carole Nash: a niche success story

The vintage motorcycle and car insurer’s founder Carole Nash and chief executive David Newman talk about the values that inspired its creation 30 years ago and that are still part of its DNA

Cullum Homer

Interview: How Cullum and Homer plan to settle ‘unfinished business’ at GRP

Ex-Towergate duo and GRP chief David Margrett reveal plans for consolidator

Rob Organ Bluefin

Interview: Bluefin’s Rob Organ - big shoes to fill

AXA-owned broker’s new chief executive tells Insurance Times what happens next following the departures of Stuart Reid and Mike Bruce and why he’s the right man for the top job

Deakin Brown

Interview: Deakin and Brown - putting aside old rivalries

Janice Deakin and Adrian Brown talk policy, strategy, and how the former competitors are enjoying working together at their new home at AJ Gallagher

Sara Fardon

Willis Networks: Battling for brokers’ hearts and minds

The network split broker opinion last year when it changed its remuneration model for brokers. Managing director Sara Fardon explains how those that work closely with the network can benefit from the move

Pat Gallagher

Patrick Gallagher Jr: a global family affair

Arthur J Gallagher’s chairman, president and chief executive offers a rare insight into his company’s UK acquisition strategy and philosophy

Matthew Donaldson2, Comparethemarket

Matthew Donaldson: Challenging the market

Not content with a 40% share of the UK aggregator market with Comparethemarket, the group chief executive of BGL has big plans to shake up the life insurance market and take the comparison model international

Steve White, Biba

Fighting talk from Biba's Steve White

One year on, Steve White is clear on his strategy for the trade body: to make it the go-to organisation for the government and regulators, and to build stronger relationships with brokers

Mike Bruce, Bluefin chief exec

Mike Bruce: the brains behind Bluefin

The AXA-owned broker’s chief executive talks about his three pillars of strategy, the company’s open culture, and how he needed all his number skills when it came to integrating Bluefin’s myriad of acquisitions

Simon Rice, Lonmar

Lonmar boss Simon Rice: 'It's been a steep learning curve'

Lonmar chief executive Simon Rice reflects on how his business got through troubled times in 2011 and looks forward to a year of continuing growth

Dane Douetil

Douetil's top job and high hopes at BMS

Dane Douetil talks about life after Brit, his year off, and how he harbours high ambitions in his new role as chief executive at BMS

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