Research and Special Reports
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IT InterviewQ&A: Markerstudy supports ‘broker partners by being responsive and agile’
Insurance Times catches up with Amanda Fox, head of broker management and product governance, at MGA Markerstudy
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IT Interview
Alison Williams: Prestige Underwriting’s ‘relationship with brokers is paramount’
The MGA’s managing director explains why the firm is ‘not a computer says no type of organisation’
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IT Interview
Richard Marriage: Nexus Underwriting flags its ‘independent brand’ as a ‘strong character trait’
UK and Europe chief executive outlines the principles behind ‘the Nexus ethos’ which have helped the business become a five star MGA
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IT Interview
Neill Johnstone: Lorega eager to invest in success, despite five star rating for third year running
The MGA’s group managing director says the firm aims ‘to deliver the best possible service for brokers and policyholders’
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IT Interview
Neil McCarthy: MPR Underwriting achieves five star success thanks to ‘the quality of our staff’
Describing employees as the firm’s ‘biggest asset’, MGA managing director confirms he is not a believer in the value of eTrading for certain financial lines business
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IT Interview
MGA Q&A: ‘When underwriting criteria tightens, MGAs come into their own’ - FloodFlash
FloodFlash’s head of marketing, Chris Hall, provides an overview of the factors impacting MGAs and explains what FloodFlash has been up to over the last 12 months
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IT Interview
MGA Q&A: MGAs need to add value to survive – Renovation Underwriting
Renovation Underwriting’s managing director, Douglas Brown, provides an overview of the factors impacting MGAs today and explains what his firm has been up to over the last 12 months
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IT Interview
MGA Q&A: MGAs must continue to invest in AI and data enrichment - Mike Keating
Mike Keating, chief executive of the Managing General Agents’ Association, tells Insurance Times why claims inflation is ‘the elephant in the room’
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IT Interview
MGA Q&A: In-person underwriting here to stay as ‘unconvinced’ about digital alternative - MPR Underwriting
Insurance Times speaks to Neil McCarthy, managing director of MPR Underwriting, about trends in the MGA market and why the title’s MGA Survey proves to be so valuable for gaining business insights
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IT Interview
‘Doing what we say we will do’ leads Covéa Insurance to five star rating in 2022’s commercial lines report
Brokers have a ‘right to expect’ promises to be delivered, says commercial operations and distribution director
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IT Interview
Q&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’
Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform
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Analysis
Aviva recaptures commercial line five star rating following broker engagement drive
The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic
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IT Interview
Q&A: Customer-centric propositions are the foundation of insurance ‘winners’ - Polaris
Insurance Times’ head of research Savan Shah speaks to Simon Bloomfield, head of Imarket at Polaris, about how brokers can stay relevant and who will be the future winners in commercial insurance
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IT Interview
Markel UK attributes four star report rating to sustainability focus
The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director
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IT Interview
Q&A: AIG ‘confident’ that it offers ‘one of the best etrading experiences in the UK’
Insurance Times’ head of research Savan Shah speaks to Claire Faulding, UK etrade manager at AIG, about the firm’s latest developments on its etrading platform
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IT Interview
Q&A: Etrading evolution will hit over next five years - Covéa Insurance
Insurance Times speaks to Ian Newman, head of SME strategy and development at Covéa Insurance, about the firm’s latest developments on its etrading platform, Covéa Insurance Online
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IT Interview
Zurich plans to ‘work hard to keep ahead of competitors’ following five star report success
The insurer’s head of personal lines emphasises that Zurich has an ‘appetite to grow’ in 2022, alongside demonstrating a focus on claims and sustainability
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IT Interview
Q&A: People and sustainability focus key drivers for Markel's five star successes
Markel UK’s sales and marketing director Nic Brown speaks to Insurance Times about the insurer’s recent star ratings from brokers, explaining what has contributed to the business’ successful relationships to date
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IT Interview
MGA Q&A: MPR Underwriting’s approach is ‘perfectly tailored’ to tackle challenges
MPR Underwriting’s managing director Neil McCarthy promises that the MGA’s strategy will continue to be ‘broker led’
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IT Interview
MGA Q&A: MGAs ‘react to uncertainty better than other businesses in the market’ - FloodFlash
FloodFlash’s commercial director Brent Jackson speaks on the MGA’s five star rating from brokers and outlines the challenges FloodFlash aims to meet in the coming year
